How COVID boosted remote care and how to do it right in visually heavy specialties?

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When COVID pandemic started in 2020, the world quickly moved to lock-downs and nearly fully to remote care. In 95% of cases this still meant phone calls. While video telemedicine was seen as an opportunity and matured fast, it still has many hurdles for visually heavy specialties. Thus we acted quickly to support phone-based remote care with high quality visual data of body-surface conditions from patients. Together with the largest ambulatory hospital in Estonia - East-Tallinn Central Hospital and a number of other clinics and practices, we added an easy way to receive high-quality visual data and photos from patients.

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This functionality enables clinicians to receive high-quality photos from patients.

The solution can be used as a simple white-label remote dermatology enabler or be part of a complex work-flow, where visual data from in-house treatment and remote treatment needs to be combined.

The application can be used before or after a face-to-face appointment, as check-in or triage enabler or help to capture visual patient reported outcomes vPROMs.

Another benefit of remote dermatology is improved access to care for patients living in remote or underserved areas. It also allows for more efficient use of healthcare resources and can save patients time and money by eliminating the need for travel to see a dermatologist.

Remote dermatology can also improve continuity of care by allowing patients to receive follow-up care without having to leave home.

Good fit for:

• GP-practices
• Hospitals
• Private clinics
• Telehealth companies